Telephone surveys

Telephone interviews

Best used when interviewing a geographically dispersed sample – allowing a sizable number of interviews to be conducted in a short time frame – particularly with difficult to reach audiences (i.e. rural areas). With business people calls are normally made to gain agreement to participation and agree a convenient date and time for the interviewer to conduct the interview.

Featured work

Retail and trade customer surveys

The marketing team at Nu-Heat wanted to take a proactive approach to managing their 'service' promise and wanted to survey trade installers and end customers

Retail and trade surveys

The senior management team at Victoria Sawmills wanted to better understand their customer base, as well as explore the perceptions and attitudes of their customers towards them and their brands

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Focus groups

Depth interviews

Mystery shopping

Face-to-face
Surveys

Postal and online
surveys

Telephone surveys

Focus groups

Depth interviews

Mystery shopping

Face-to-face
Surveys

Postal and online
surveys

Telephone surveys

Focus groups

Depth interviews

Mystery shopping

Face-to-face
Surveys

Postal and online
surveys

Telephone surveys

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Contact us on 01392 436211 or complete our short contact us enquiry form.